Privacy Policy

Introduction

ICG Medical Group (“ICG Medical”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information, and outlines your rights under applicable global data protection laws.

This policy applies across all ICG Medical brands and global operations, including:

  • United Kingdom
  • Republic of Ireland
  • United States
  • Canada
  • Mexico
  • South Africa
  • India
  • China
  • Japan
  • Australia
  • Philippines

This policy applies to all individuals engaging with ICG Medical as candidates, clients, suppliers, and users of our websites or applications. For region-specific rules and obligations, please refer to the Regional Attestations Framework in the appendices.

1 – Who We Are

ICG Medical Group is a global provider of healthcare workforce solutions. While each of our brands may act as a data controller, this group-level policy governs the overarching data protection standards applied across all group entities.

Postal Address:

Suite 1, Wrest Park Business Centre
Capability House, Wrest Park, Silsoe
Bedfordshire, MK45 4HR
United Kingdom

2 – Scope of This Policy

This Privacy Policy applies when you:

  • Visit our websites or use our applications
  • Apply for or register interest in roles
  • Communicate with us via email, phone, or in person
  • Are referred to us by a third party (with your permission)
  • Engage with us as a supplier, contractor, or client

This policy does not apply to third-party services or platforms linked to our websites or applications.

3 – Types of Data We Collect

Depending on your interaction, we may collect the following types of data:

  • Identity & Contact Data: Name, address, email, phone number
  • Professional Data: CV, qualifications, references, employment history
  • Compliance Data: Identity checks, background screening, licenses, health records
  • Account Data: Usernames, passwords, log data
  • Financial Data: Payment information, tax references
  • Behavioural & Technical Data: Device information, IP, usage data
  • Sensitive Data: Health or criminal background (where required and legally justified)

Regional Compliance Appendices

Note: This privacy policy is effective as of the date of publication and may be updated periodically.